WCSE

Integrated Facilities Management’s Supply Chain Vendor Selection Process

Abstract— Vendor selection for supply chain management is a crucial part of every operation. This paper demonstrated and emphasized how the industrial engineering tools and techniques apply scenario presented in this paper showcased its applications, from failure identification to vendor selection criteria revision. Failure is looked at as an indication of poor performance; however, it is also the best way to discover what went wrong. This capstone paper showed that by using the appropriate mapping tools, identifying the root cause of the problem can be performed with ease. Similarly, comparing AHP and HBWM, the 2 of the commonly used multi-criteria decision-making techniques, this paper was able to identify the most suitable to use for the case. With this, we improved the selection criteria and arrived at a resolution that can prevent similar failure in future for similar high-risk facility such as the bank.

Index Terms— integrated facilities management, vendor selection, supply chain management, bank, MCDM.

Paul Dominic I. Completado
School of Graduate Studies, Mapúa University, Manila, Philippines
Anak Agung Ngurah Perwira Redi
Industrial Engineering Department, Sampoerna University, Jakarta, Indonesia
Josephine D. German
School of Industrial Engineering and Engineering Management, Mapúa University, Philippines

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Cite: Paul Dominic I. Completado, Anak Agung Ngurah Perwira Redi, Josephine D. German, " Integrated Facilities Management's Supply Chain Vendor Selection Process, " WCSE 2022 Spring Event: 2022 9th International Conference on Industrial Engineering and Applications, pp. 1619-1633, Sanya, China, April 15-18, 2022.