ISBN: 978-981-18-5852-9 DOI: 10.18178/wcse.2022.04.164
Job Satisfaction of Filipino Workers Working in a Multinational Company Based in the Philippines during the COVID-19 Pandemic Outbreak: A Structural Equation Modelling Approach
Abstract— Filipinos have the opportunity to work with foreign companies without going abroad.
Multinational companies have brought many career opportunities with international standards to Filipinos in
the Philippines. This study aims to identify the level of satisfaction and the factors that affect job satisfaction
of Filipinos working in a multinational company in the Philippines. The researchers have analyzed the
collected data from 104 survey participants with Structural Equation Modeling using SmartPLS software.
The relationship between that latent variable shows that Benefits and Recognition and personal well-being
are the motivating factors of satisfaction. In contrast, the most crucial satisfaction factor is the Superior and
management, while the least is responsibility. The overall satisfaction rate is suitable.
Index Terms— job satisfaction, workers, multinational company, structural equation modeling.
Cristel Joy Cayaban
School of Industrial Engineering and Engineering, Management, Mapúa University, Philippines
Satria Fadil Persada
School of Industrial Engineering and Engineering, Management, Mapúa University, Philippines
Rianina Borres
School of Industrial Engineering and Engineering, Management, Mapúa University, Philippines
Michael Nayat Young
School of Industrial Engineering and Engineering, Management, Mapúa University, Philippines
Yogi Tri Prasetyo
School of Industrial Engineering and Engineering, Management, Mapúa University, Philippines
Reny Nadlifatin
Department of Information System, Institut Teknologi Sepuluh Nopember, Indonesia
Anak Agung Ngurah Perwira Redi
Industrial Engineering Department, BINUS Graduate Program—Master of Industrial Engineering, Bina Nusantara University, Indonesia
Bobby Ardiansyahmiraja
Faculty of Business and Economics, Universitas Surabaya, Indonesia
Cite: Cristel Joy Cayaban, Satria Fadil Persada, Rianina Borres, Michael Nayat Young, Yogi Tri Prasetyo, Reny Nadlifatin, Anak Agung Ngurah Perwira Redi, Bobby Ardiansyahmiraja, " Job Satisfaction of Filipino Workers Working in a Multinational Company Based in the Philippines during the COVID-19 Pandemic Outbreak: A Structural Equation Modelling Approach, " WCSE 2022 Spring Event: 2022 9th International Conference on Industrial Engineering and Applications, pp. 1429-1438, Sanya, China, April 15-18, 2022.