WCSE 2022 Spring
ISBN: 978-981-18-5852-9 DOI: 10.18178/wcse.2022.04.104

Application of Lean Tools and Inventory Policies in a Mass Consumer Distribution Company in Peru

Claudia Azurin-Salas, Piero Díaz-Hidalgo, Juan Quiroz-Flores, Alberto Flores-Pérez, Martin Collao-Díaz

Abstract— The distribution sector accounts for a significant portion of Peru's GDP. Due to the necessity to cut costs and stay competitive, SMEs in this field have been driven to enhance their processes by adding approaches that assist them in achieving this goal. With this challenge in mind, it was decided to present an improvement model that combines Lean approaches with inventory policies in order to reduce the number of orders returned by a distribution SME, so increasing the utility of the product. The results of this model show the current situation of the company, which is 13 percent of returned orders, a reduction to 8% of returns, a 38.5 percent improvement by reducing the number of returns, which is due to the implementation of the 5S methodology, Poka-Yoke, SLP, and a multicriteria ABC model for inventories, which is due to the implementation of the 5S methodology, Poka-Yoke, SLP, and a multicriteria ABC model for inventories.

Index Terms— Returns, SLP, 5S, Poka-Yoke, ABC multicriteria.

Piero Diaz-Hidalgo
Facultad de Ingeniería y Arquitectura, Universidad de Lima, Perú
Claudia Azurin-Salas
Facultad de Ingeniería y Arquitectura, Universidad de Lima, Perú
Juan Carlos Quiroz-Flores
Facultad de Ingeniería y Arquitectura, Universidad de Lima, Perú
Martín Collao-Díaz
Facultad de Ingeniería y Arquitectura, Universidad de Lima, Perú
Alberto Flores-Pérez
Facultad de Ingeniería y Arquitectura, Universidad de Lima, Perú

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Cite: Claudia Azurin-Salas, Piero Díaz-Hidalgo, Juan Quiroz-Flores, Alberto Flores-Pérez, Martin Collao-Díaz, " Application of Lean Tools and Inventory Policies in a Mass Consumer Distribution Company in Peru, " WCSE 2022 Spring Event: 2022 9th International Conference on Industrial Engineering and Applications, pp. 890-897, Sanya, China, April 15-18, 2022.