WCSE

Macroergonomics-Based Approach in Job Design of Specialized Engineering Construction Company using the Hackman and Oldham's Model

Abstract— Employees' interaction, communication, and motivation to work make an organization succeed. Within an organization, managers organize tasks into separate jobs among employees. The employees perform the tasks independently or collectively as a team. Many studies were conducted to understand the factors that motivate employees to work. The most cited theory is the Job Characteristics Model developed by Hackman and Oldham (1976), which listed the five job characteristics: skill variety, task identity, task significance, autonomy, and feedback. In this study, the job dimensions were scored by the employees of Specialized Engineering Construction Company. The researchers used Job Diagnostic Survey to evaluate employees' perceptions of their jobs. The results showed the top and low-motivating positions of the organization. The low-scoring jobs were attributed to a lack of autonomy (or freedom and independence in doing the work). The research study concluded with Job Design programs approach to enhance employee motivation and performance.

Index Terms— organizatin, job motivation, job design, autonomy.

Victoria Estrella
School of Industrial Engineering and Engineering Management, Mapua University, Philippines
Yogi Tri Prasetyo
School of Industrial Engineering and Engineering Management, Mapua University, Philippines
Satria Fadil Persada
Entrepreneurship Department, BINUS Business School Undergraduate Program, Bina Nusantara University, Indonesia
Thanatorn Chuenyindee
Department of Industrial Engineering and Aviation Management, Navaminda Kasatriyadhiraj Royal Air Force Academy, Thailand

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Cite: Victoria Estrella, Yogi Tri Prasetyo, Satria Fadil Persada, Thanatorn Chuenyindee, "Macroergonomics-Based Approach in Job Design of Specialized Engineering Construction Company using the Hackman and Oldham's Model," WCSE 2022 Spring Event: 2022 9th International Conference on Industrial Engineering and Applications, pp. 191-200, Sanya, China, April 15-18, 2022.