ISBN: 978-981-09-5471-0 DOI: 10.18178/wcse.2015.04.075
Integration of QMS and BSC based on Requirements
Abstract— Article is devoted to the integration of the requirements of quality management system
and balanced scorecard for the implementation of integrated systems in the enterprise management.
Effectiveness of the QMS is defined as the weighted partial criteria based on the prospects of BSC,
which allows to measure the impact on the basis of numerical data
Index Terms— Quality Management System (QMS), Balanced Scorecard (BSC), Integrated Management System (IMS).
Gulmira Bazil, Nigina Toktassynova, Bakhyt Mukhanov, Kagazbek Erenchinov, Shynar Adilova
Engineering cybernetics, AUPET, KAZAKHSTAN
Cite: Gulmira Bazil, Nigina Toktassynova, Bakhyt Mukhanov, Kagazbek Erenchinov, Shynar Adilova, "Integration of QMS and BSC based on Requirements," 2015 The 5th International Workshop on Computer Science and Engineering-Information Processing and Control Engineering (WCSE 2015-IPCE), pp. 455-460, Moscow, Russia, April 15-17, 2015.