WCSE

Musculoskeletal Symptoms and Postural Analysis of Property Management Employees in a Residential Complex

Abstract— Work-related musculoskeletal disorders (WRMSD) are disorders of the body experienced by employees affecting muscular, skeletal, and other tissues whose cause has been associated with the work environment. In property management, employees are distributed among its five main service aspects - administration, security, repair & maintenance, housekeeping, and landscaping. This study assessed the employees’ musculoskeletal symptoms through CMDQ & CHDQ and the working posture through RULA & REBA in a property management of a residential complex in Metro Manila. A total of 100 employees participated in the studies, with 67 standing employees and 33 sedentary employees. The CMDQ results showed that WRMSDs are concentrated on the lower limbs (feet, legs, and knees) among standing employees. For sedentary employees, it is prevalent on the lower back, upper back, hips/buttocks, and neck. Since the sedentary employees involve fewer hand movements and lighter loads, the CHDQ results showed that WRMSDs in hand among sedentary employees (mainly from the administration group) is lower than those among the standing employees who often use heavy tools with more hand movements. The posture of the administration group, which makes up most of the sedentary employees, has a medium-risk level with borderline low-risk level. The posture risk of the other four employee groups, mostly standing employees, is medium to high.

Index Terms— property management, physical ergonomics, musculoskeletal symptoms, working posture, RULA, REBA.

Francis Lourdan M. Miña
School of Industrial Engineering and Engineering Management, University Manila, Philippines
Yogi Tri Prasetyo
School of Industrial Engineering and Engineering Management, University Manila, Philippines
Thanatorn Chuenyindee
Department of Industrial Engineering and Aviation Management, Navaminda Kasatriyadhiraj Royal Air Force Academy, Thailand
Satria Fadil Persada
Entrepreneurship Department, BINUS Business School Undergraduate Program, Bina Nusantara University, Indonesia

[Download]

Cite: Francis Lourdan M. Miña, Yogi Tri Prasetyo, Thanatorn Chuenyindee, Satria Fadil Persad, " Musculoskeletal Symptoms and Postural Analysis of Property Management Employees in a Residential Complex, " WCSE 2022 Spring Event: 2022 9th International Conference on Industrial Engineering and Applications, pp. 1202-1212, Sanya, China, April 15-18, 2022.