ISBN: 978-981-18-1791-5 DOI: 10.18178/wcse.2021.06.028
Cities Talking – A Social Media Platform: Crowdsourcing with Sentiment Analysis and Recommender System
Abstract— Cities Talking is a crowdsourcing system where users can check-in in local stores (restaurants, food stalls, merchandise stores) located in the Philippines using the geolocation of their device as well as leave comments, stories, and even guides that will be processed under Lexicon Based approach of Sentiment Analysis to determine the polarity (Positive or Negative) rating of the particular location. The system will also have a leaderboard system where users can collect points and badges by checking-in on different places and be ranked up against their friends and other users. The system will also offer a recommendation system to the user where the application suggests near local restaurants, malls, or restrooms, to name a few, based on their proximity and the rating of the place. Since the main essence of the system is crowd sourcing, users can also share the safety level they feel while they are on their pin-location. Their friends can also see the score they inputted as well as the average score of the area based on the total score of all users who checked-in there. To test the effectiveness of the software, the proponents conducted a survey to I.T. specialists; using FURPS model, the result showed a weighted mean of 4.90 which corresponds to excellent.
Index Terms— crowd sourcing; sentiment analysis; social media; recommender system; geolocation
John Kcero Aujero, Nico Manuel Cruz, Jason Joie Padilla, Mary Elysa Pineda, Mark Jezter Ballesteros, Ma. Corazon Fernando Raguro, Ace Lagman
FEU Institute of Technology, PHILIPPINES
Cite: John Kcero Aujero, Nico Manuel Cruz, Jason Joie Padilla, Mary Elysa Pineda, Mark Jezter Ballesteros, Ma. Corazon Fernando Raguro, Ace Lagman , "Cities Talking – A Social Media Platform: Crowdsourcing with Sentiment Analysis and Recommender System ," 2021 The 11th International Workshop on Computer Science and Engineering (WCSE 2021), pp. 185-192, Shanghai, China, June 19-21, 2021.